An experienced IT capacity specialist on behalf of Greenlight People, offering a broad skill set. Adept in multi-platform service capacity modelling and planning. Has designed and implemented ITIL aligned capacity management and demand management processes. Has extensive experience of the design and implementation of capacity management information systems and integration with System Management toolsets. Fully conversant with problem solving throughout the development life cycle. A committed individual, who adapts quickly to change, capable of leading cross functional virtual teams. At ease communicating with business, service management and technical colleagues and third party suppliers. Specialties: Capacity Modelling, Capacity Reporting, Capacity Database design and build. ITIL aligned process design and implementation. Capacity data ETL. BMC Capacity Optimization (BCO). BCO Integration Studio. BIRT. SAS system design and build – Base, Macro, Graph, AF, Web/AF. High Performance Forecasting. Syncsort Athene – report and dashboard creation, online and batch modelling, data integrations.
